Terms of Service

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Bill Watch.
• Namirasoft Services (the ecosystem): the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you across Namirasoft Services.
• Watch: a configuration you create to monitor the cost of a cloud account.
• Rule: the conditions you define that determine when a change in cost is treated as unusual.
• Cloud Account: the AWS, Azure, or Google Cloud account whose cost a Watch monitors.

2. Account Registration

To use Namirasoft Bill Watch you must have an active Namirasoft Account. Your Namirasoft Account authenticates you and associates your Watches with your account. Registration and identity are governed by the Namirasoft Account Terms of Service and the Namirasoft Account Privacy Policy.

3. Age Requirement

The Service is not intended for individuals under 18 years of age. By using the Service, you represent that you are at least 18 years old. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Terms of Service.

4. Account Security

You are responsible for keeping your Namirasoft Account credentials and tokens confidential and for all activity that occurs under your account, including the Watches you configure. Any use of the Service through your account is considered authorized by you. Report any unauthorized access or suspected misuse promptly through support.namirasoft.com.

5. Description of the Service

• Cloud cost monitoring: Namirasoft Bill Watch periodically reads the cost and usage information of the Cloud Accounts you configure, applies the Rules you set, and alerts you when it detects an unusual change.
• Connects by credential: A Watch connects to your Cloud Account using the credential you keep in Namirasoft Credential, and reads only cost and usage information, not the content of your workloads.
• Alerts through other products: Alerts are delivered through Namirasoft Notification Sender to the destination you choose, and activity may be recorded in Namirasoft Log.
• You control your Watches: You can create, change, and delete your Watches and Rules at any time.

Namirasoft may provide the Service as a paid subscription or as part of your Namirasoft Services. Any fees, subscriptions, renewals, and billing are handled by Namirasoft Payment under its own terms, and your reading of cost data from a cloud provider may also count toward that provider’s own usage or charges.

6. Connecting Your Cloud Accounts

You are responsible for the Cloud Accounts you connect and for being authorized to connect them and to grant the access a Watch needs to read your cost and usage information. You should grant each Watch only the access it needs, and you are responsible for complying with the terms of your cloud providers, including any limits or charges that apply to reading cost and usage information through their interfaces. Namirasoft is not affiliated with the cloud providers, does not control them, and is not responsible for their availability, pricing, data, or practices.

7. No Reliance for Critical Monitoring

Namirasoft Bill Watch helps you notice unusual changes in your cloud cost, and it depends on your cloud providers to report cost information and on other products to deliver alerts. We do not warrant that a Watch will always run, that every unusual change will be detected, or that an alert will be raised or delivered on time or at all, since these depend on the provider’s information, the delivering product, and factors outside our control. You should not rely on Namirasoft Bill Watch as your only means of controlling or noticing your cloud cost, and you remain responsible for monitoring and managing your own cloud spending, including any controls your providers offer.

8. Acceptable Use

When using the Service, you agree to: use it only for its intended purpose and in compliance with applicable laws; connect only Cloud Accounts you are authorized to connect; not configure Watches in a way designed to disrupt or overload the Service, a cloud provider, or a delivering product; not attempt to access Watches or accounts that are not yours; not interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure; not reverse engineer, decompile, scrape, or use automated means to extract data from the Service, or attempt to discover its source code or underlying structure, except to the extent this restriction is prohibited by law; not conduct security testing without our prior written permission; and report unauthorized access or suspicious activity promptly.

9. Your Information

The collection, use, storage, retention, and protection of the information handled by this Service, including how your Cloud Account credentials are held in Namirasoft Credential and referenced, are governed by the Namirasoft Bill Watch Privacy Policy and, for identity and authentication, the Namirasoft Account Privacy Policy.

10. Intellectual Property

The Service, including its software, design, text, and trademarks, is owned by Namirasoft and protected by applicable laws. You retain any rights you may have in the information contained within your Watches, and Namirasoft does not claim ownership of your underlying business records or data. You may not copy, modify, distribute, or create derivative works from the Service except as expressly permitted. If you send us feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual license to use them to improve our products, without obligation to you.

11. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. Namirasoft does not warrant that the Service will be uninterrupted or error free, that every unusual change will be detected, that alerts will be delivered without delay or failure, or that the cost figures shown will be accurate or match an authoritative bill, since they depend on your providers. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

12. Limitation of Liability

To the maximum extent permitted by law, Namirasoft and its personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, or goodwill, arising from or related to your use of or inability to use the Service, including any cost you incurred that a Watch did not detect or alert you to, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability for any claim relating to the Service will not exceed the total amount you paid us for the Service in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of these limitations may not apply to you, and in those cases our liability is limited to the smallest amount permitted by law.

13. Consumer Rights

Nothing in these Terms limits, excludes, or modifies any right or remedy you may have under applicable consumer protection law that cannot legally be limited, excluded, or modified. Where such law applies, the disclaimers and limitations above apply only to the extent permitted by that law.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Namirasoft and its personnel from any claims, damages, liabilities, and reasonable expenses arising out of your use of the Service, the Cloud Accounts you connect, your violation of these Terms, or your violation of applicable law or the rights of a third party. This section does not apply to the extent a claim results from Namirasoft’s own conduct.

15. Suspension and Termination

We may suspend or terminate your access to the Service if you violate these Terms or use the Service in a way that risks harm to others or to the ecosystem. We may also suspend access temporarily, with or without notice, to protect the security and integrity of the Service, its users, or the ecosystem, including where your account appears compromised or shows suspicious activity. Where reasonable and lawful, we will provide notice. You may stop using the Service at any time. Provisions that by their nature should survive termination will continue to apply.

16. Modifications to the Service

We may change, improve, or discontinue features of the Service over time, including the providers supported. Where a change materially reduces core functionality, we will make reasonable efforts to provide notice through Namirasoft Services.

17. Export and Sanctions Compliance

You represent that you are not located in, and will not use the Service from, a country or region subject to comprehensive sanctions, and that you are not a person with whom dealings are prohibited under applicable Canadian or United States trade and sanctions laws. You agree to comply with all applicable export control and sanctions laws in your use of the Service.

18. Dispute Resolution and Governing Law

Before starting any formal proceeding, you agree to first contact us at accounts@namirasoft.com and attempt in good faith to resolve the dispute informally for at least thirty days. These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict of laws principles. You and Namirasoft agree to the exclusive jurisdiction of the courts located in British Columbia, Canada, for any dispute not resolved informally. Nothing in this section prevents you from bringing a claim in a small claims court or a consumer tribunal where applicable law gives you that right.

19. Force Majeure

Namirasoft is not liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, outages, network or infrastructure failures, acts of government, or labor disruptions.

20. Assignment

You may not assign or transfer these Terms without our prior written consent. Namirasoft may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors.

21. Entire Agreement

These Terms, together with the Namirasoft Account Terms of Service and any documents they reference, form the entire agreement between you and Namirasoft regarding the Service, and supersede any prior agreements on that subject.

22. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.

23. Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

24. Notices

We may provide notices to you through the Service, through Namirasoft Account, or by email to the address associated with your account. You may send notices to us at accounts@namirasoft.com.

25. Survival

Sections relating to connecting your cloud accounts, no reliance for critical monitoring, your information, intellectual property, disclaimers, limitation of liability, consumer rights, indemnification, dispute resolution, and any other provisions that by their nature should survive, will survive termination of these Terms.

26. Changes to These Terms

Namirasoft may update these Terms at any time to reflect changes in the Service, legal requirements, or security practices. When material changes occur, Namirasoft may notify users through email and/or announcements through the Service or its website, where appropriate or as required by applicable law. Your continued use of Namirasoft Bill Watch after updates are posted constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service.

Contact Us

For questions, comments, or concerns regarding these Terms or your use of Namirasoft Bill Watch, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.