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Privacy Policy

Last updated on 23 April 2025

This Bill-Watch Privacy Policy (“Privacy Policy”) describes how Namirasoft and its affiliates (collectively, “Namirasoft,” “we,” “us” or “our”) collect, use, share, and protect information when you use our websites, applications (including mobile), or otherwise interact with us (collectively, the “Services”).

In some cases, we may provide you with additional or supplemental privacy notices that apply to specific products, services, or regions. By using any of our Services, you acknowledge the practices described in this Privacy Policy and any supplemental notices.

1. Who We Are

“Bill-Watch” is a Namirasoft service designed to monitor usage-based billing across cloud platforms and deliver real-time alerts. References in this Policy to “Bill-Watch” or “we” include Namirasoft Technologies Inc. and any Namirasoft entity that operates or supports the Services.

2. Information We Collect

2.1 Information You Provide

  • Account Data: Name, email, password, and other registration details.

  • Alert Preferences: Your chosen notification channels (email, SMS, Telegram) and rule settings.

  • Support & Feedback: Any messages, form entries, or survey responses you submit.

2.2 Information We Automatically Collect

  • Usage & Billing Data: Cloud-platform usage and billing details fetched via our Credential service.

  • Device & Log Data: IP address, browser/device type, operating system, timestamps, and pages viewed.

  • Analytics Data: Interaction metrics (e.g., button clicks, feature usage).

  • Location Data: Precise or approximate location if you grant permission.

2.3 Tracking Technologies

  • Cookies & Similar Tools: We and our service providers use cookies, web beacons, and SDKs to authenticate sessions, improve performance, remember preferences, and analyze trends.

  • Opt-Out: You can control cookies via your browser or device settings (see Section 6).

2.4 Information from Other Sources

  • We may obtain data from third-party services (e.g., cloud-platform APIs, analytics partners) to enrich or verify information you’ve provided.

3. How We Use Your Information

We use your information to:

  • Provide & Improve Services: Monitor usage, detect anomalies, send alerts, and develop new features.

  • Communicate: Send transactional messages, security notices, and support responses.

  • Personalize Experience: Remember your preferences and streamline setup.

  • Analytics & Research: Understand trends, detect fraud, and optimize performance.

  • Legal Compliance: Fulfill regulatory and legal obligations.

4. How We Share Your Information

4.1 Within Namirasoft

We share data among our own services—such as our Email Sender, SMS Sender, and Telegram Sender—to deliver alerts you’ve requested.

4.2 With Service Providers

We disclose data to vendors and consultants who support hosting, analytics, payment processing, and customer support—always under strict confidentiality agreements.

4.3 With Third-Party Platforms

Only with your consent (via Credential), we share minimal data to fetch billing usage from AWS, Azure, or GCP.

4.4 Legal Requirements

We may disclose information to comply with laws, protect our rights, or respond to lawful requests by public authorities.

4.5 No Sale of Personal Data

We do not sell or rent your personal information to advertisers or other third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Authenticate your session

  • Analyze usage and performance

  • Remember your preferences

You may disable non-essential cookies via your browser or device settings, but this may affect your experience.

6. Your Choices

  • Account Data: You can view or update most personal information through your Namirasoft Account.

  • Alert Preferences: Modify or pause alerts at any time in the Bill-Watch dashboard.

  • Cookies: Control cookie settings via your browser or device.

  • Marketing Communications: Opt-out of promotional emails or messages by following the unsubscribe instructions in those communications.

7. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we’ve collected such data, please contact us, and we will delete it.

8. Data Security & Retention

We employ industry-standard measures (encryption, access controls, audits) to protect your data. We retain your personal information only as long as needed to provide Services or to comply with legal obligations.

9. International Data Transfers

Namirasoft is headquartered in Canada. Your data may be transferred to and processed in other countries with different data protection laws. We protect transfers under applicable legal frameworks.

10. Changes to This Policy

We may update this Privacy Policy by posting a new version with an updated “Effective Date.” Substantial changes will be highlighted or communicated to you via email or in-app notice.

Contact Us

If you have questions or requests regarding your privacy, please contact our Support
Namirasoft
British Columbia, Canada