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Privacy Policy

Last updated on 11 August 2025, Version: 3

This Privacy Policy describes how Namirasoft (“Namirasoft,” “we,” “our,” or “us”) collects, uses, stores, and shares information when you access and use the Namirasoft Telegram Sender service.

 

Namirasoft Telegram Sender enables you to deliver messages via your own verified Telegram Bot. This service may be used independently or as part of a broader Namirasoft platform experience.

 

This Privacy Policy applies specifically to Namirasoft Telegram Sender. For information about Namirasoft’s broader data practices, please refer to the Namirasoft Privacy Policy.

Our Privacy Commitment

Namirasoft is committed to transparency and user trust. We believe in collecting only what we need, securing it responsibly, and giving you control over your data.

 

This policy is intended to explain:

 

  • What information Namirasoft Telegram Sender collects

 

  • Why and how we collect it

 

  • How the information is used and stored

 

  • Your choices and rights

1. Information We Collect

Namirasoft Telegram Sender collects limited data to provide core functionality and diagnostics. We do not collect or access your personal Telegram account or conversations.

 

Information You Provide

 

  • Telegram API Token
     Required to authenticate if you want to use your custom Telegram bot. Stored securely and encrypted.

 

  • Chat ID / Thread ID
    Used to direct messages to the correct Telegram conversation.

 

  • Message Content
    The body of the message you send through the service.

 

Metadata and Logging

 

We collect technical and operational metadata, such as:

 

  • Message timestamps

 

  • Bot and Chat ID

 

  • Delivery status and response codes

 

  • Message length

 

We do not store and analyze message content beyond what is necessary for delivery and logging.

2. How We Use This Information

We use the information we collect to:

 

  • Authenticate and send messages on your behalf via Namirasoft Telegram bot or your custom Telegram bot

 

  • Route messages accurately to specified chat destinations

 

  • Display delivery results in your message Reports

 

  • Identify and resolve delivery or system issues

 

Namirasoft does not use your message content for profiling, targeting, or advertising purposes.

3. Message Logging and Retention

Namirasoft stores limited, non-sensitive logs for internal monitoring and user-facing diagnostics. This includes:

 

  • The time a message was sent

 

  • Bot and Chat IDs

 

  • Length of message

 

  • Delivery status

 

Logs are retained for a limited period and may be extended for issue investigation when necessary. You can manually delete message records or entire providers from Console at any time.

4. Provider Verification and Access Control

To protect your identity and prevent unauthorized use, every Provider must be explicitly verified before messages can be sent through it. Unverified providers are not eligible for use.

 

Access to your Telegram Sender console and settings is controlled through Namirasoft Access, our centralized permission and access system. Only authorized users can view or manage messages and data under your account.

 

Sharing your Namirasoft Account credentials (e.g., username or password) is a violation of our Terms of Service and may result in account suspension.

 

5. Security Practices

Namirasoft applies strong technical and organizational security measures to safeguard your data. These include:

 

  • Encrypted storage of your Telegram API Token

 

  • Secure transport of message content

 

  • Role-based access control for internal systems

 

  • Internal access auditing and event logging

 

We continually monitor and update our systems to align with industry best practices.

6. Integration with Namirasoft Notification Sender

Telegram Sender may be triggered automatically by Namirasoft Notification Sender. In such cases, it acts as a delivery mechanism only. Message content and any associated privacy obligations are governed by Namirasoft Notification Sender Privacy Policy.

7. Third-Party Communications (Telegram)

Messages sent via Namirasoft Telegram Sender are transmitted through Telegram’s API infrastructure and are subject to Telegram’s own privacy and data handling policies. For more information, refer to Telegram’s Privacy Policy.

Namirasoft does not control or assume responsibility for how Telegram handles messages after they are delivered.

8. Data Sharing

Namirasoft does not sell, license, or share your Telegram Bot API Token, message content, or metadata with external third parties, except:

  • With your consent

 

  • As required to comply with applicable law, regulation, legal process, or government request

 

  • To enforce our terms or protect our legal rights

 

  • In connection with a merger, acquisition, or business transfer, in which case you will be notified

 

9. Your Rights and Choices

You may:

  • View or delete previously sent messages via the Console

 

  • Remove or deactivate Providers at any time

 

  • Revoke access to Namirasoft Telegram Sender from your Telegram Bot settings

10. Children’s Privacy

According to the Terms of Service, Namirasoft Telegram Sender is not intended for use by people under the age of 18. We do not knowingly collect data from children without verified parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you through appropriate channels (e.g., in-app, email, or console alerts). Continued use of the service after such updates constitutes your acceptance of the revised policy.

Contact Us

For privacy-related questions or concerns, please contact us through our Support page.