Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Account.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, the identity and authentication record this Service maintains for you.
• Session: a signed-in connection from a particular device, recorded so you can see and manage where your Account is being used.
• Consent Record: a record of a consent you gave, including the product, the version of the terms and privacy policy you accepted, and when.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as collecting, storing, using, or organizing it.

2. Registration, Authentication, and Sessions

You create a Namirasoft Account by registering with your name, email address, country, and a password, and you may add a phone number and date of birth. You can also register or sign in using Google or GitHub; when you do, we receive basic profile information from that provider, such as your name, email address, and profile picture, and we use the provider’s authorization to verify your identity. You can verify your email address and phone number so that we can confirm they belong to you and use them to help secure and recover your Account.

When you sign in, we create a Session for the device you use and issue a secure authentication token that lets the Namirasoft products recognize you without asking for your password again. You can view your active Sessions and sign out of any of them at any time. A Session may act on behalf of another Account where you have been authorized to do so; in that case the Session records both the Account acting and the Account it is acting for.

3. Information We Collect

To provide the Service, Namirasoft Account processes:

• Identity information you provide, including your first and last name, email address, phone number, country, date of birth where you provide it, and a profile picture where you add one.
• Your password, which you choose when you register with email, and which we protect as described in section 11. If you register with Google or GitHub, we do not create a password and instead rely on that provider to authenticate you.
• Verification status, such as whether your email address and phone number have been verified.
• Account status, such as whether your Account is active, verified, in good standing, or restricted, together with the reason where one applies.
• Session information for each signed-in device, including the device name, operating system, IP address, and the general location (continent, country, and, where available, city) derived from it.
• Consent Records, including the product, the version of the Terms of Service and Privacy Policy you accepted, the date, and the IP address and general location at the time.
• Notification settings, which record your preferences for the notifications each Namirasoft product may send you.
• Organizing details you choose to add, such as categories, tags, and field values you apply to your own record.

4. Information We Do Not Collect

Because of the role of the Service, Namirasoft Account does not:

• collect the content you create inside other Namirasoft products, which those products hold under their own policies;
• collect or store your payment card, bank account, or other payment details, which are handled by Namirasoft Payment and its payment provider;
• ask for more identity information than is needed to create and secure your Account;
• use your information to build an advertising profile of you, or sell your Personal Information.

5. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing Personal Information, we rely on: performance of our agreement to provide the Service; our legitimate interests in operating and securing the Service, authenticating you, and preventing fraud and abuse; compliance with legal obligations; and your consent where it is required, including for certain communications.

6. Consent and Withdrawal

Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, and it may limit your ability to use parts of the Service or of Namirasoft Services that depend on that information. As part of the Service, Namirasoft Account keeps a Consent Record of the consents you give, including the version of the Terms of Service and Privacy Policy you accepted for each Namirasoft product, along with the date and the general location and device information at the time. This gives both you and us an accurate record of what you agreed to and when, and it lets each product confirm you have accepted its current terms.

7. How We Use Information

We use the information above solely to: create, secure, and operate your Account; authenticate you and let the Namirasoft products recognize you; verify your email address and phone number; manage your Sessions and let you sign out of devices; record and honor your consents and notification settings; protect the Service and the ecosystem against fraud, abuse, and unauthorized access; communicate with you about your Account; comply with our legal obligations; and diagnose problems and improve the reliability of the Service. We do not use your information for advertising, and we do not sell it.

8. Automated Decision-Making

Some decisions about your Account may involve automated processing, including checks related to account approval, verification, security, and the prevention of fraud, abuse, and other prohibited activity. These checks help us protect you, other users, and the ecosystem. Where a decision produces a legal or similarly significant effect about you, such as declining, restricting, or suspending an Account, we provide human involvement: you can ask for a review by a person, share your point of view, and contest the decision by contacting us. We do not use automated processing to evaluate your personal characteristics for advertising or for profiling unrelated to the security and integrity of your Account.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• Within Namirasoft Services to confirm your identity to the Namirasoft products you use, so they can recognize you and apply your settings, sharing only what each product needs to authenticate you;
• With sign-in providers such as Google or GitHub when you choose to register or sign in through them, in order to authenticate you, under their own terms and privacy policies;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal and safety where required by law or to protect rights, safety, and the integrity of the Service;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

A current list of the material service providers we use may be made available on request.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, we cannot guarantee that any particular foreign legal standard will apply, and information processed in another country may be subject to that country’s laws.

11. Data Security

We use security practices aligned with recognized industry standards to protect information within the Service. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. Your password is protected using industry-standard hashing rather than being kept as ordinary readable text. You also help keep your Account safe by choosing a strong password, keeping your credentials and authentication tokens confidential, verifying your email and phone, and signing out of Sessions you no longer use.

12. Data Retention

Namirasoft Account keeps your identity information, Sessions, Consent Records, and settings for as long as your Account exists, so that you can sign in and use Namirasoft Services. When you request deletion of your Account, your Account is scheduled for deletion and enters a grace period during which you can cancel the request and restore your Account. After the grace period ends, your Account and its information are removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course. We retain certain information for as long as necessary to comply with applicable law and for legitimate business, security, and record-keeping purposes, such as records we are required to keep, and each Namirasoft product retains what belongs to it under its own policy.

13. Data Integrity and Responsibility

You are responsible for the accuracy of the identity information you provide and for keeping it up to date, which you can do at any time in your Account. Namirasoft is responsible for handling that information to authenticate you and operate the Service, and for keeping it secure. Where you sign in through Google or GitHub, the accuracy of the profile information they provide is governed by your relationship with that provider.

14. Your Privacy Rights

Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. You can exercise many of these directly in your Account: you can view and update your profile, manage your notification settings, review and revoke your Sessions, and request deletion of your Account. For anything else, contact us and we will handle your request in accordance with applicable law, which may include retaining a record where we have a legitimate or legal basis to do so. Because your Account authenticates you across Namirasoft Services, a request concerning information a particular product holds is carried out by that product; where appropriate we will coordinate the request.

15. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly create Accounts for or collect Personal Information from people under 18. If we learn that an Account belongs to a person under 18, we will take appropriate steps to address it, which may include closing the Account and deleting its information. If you believe a person under 18 has created an Account, please contact us.

16. Communications

We send you messages that are necessary to operate your Account, such as email and phone verification, security alerts, password resets, and important notices about your Account or these policies. You can also receive notifications from individual Namirasoft products according to the notification settings recorded in your Account, which you can manage at any time. Messages may be delivered through applicable Namirasoft Services, such as Namirasoft Notification Sender. Where the law requires your consent to send commercial messages, we rely on it and you can withdraw it, and every commercial message includes a way to unsubscribe. Certain service and security messages are necessary to provide the Service and are sent regardless of your marketing preferences.

17. Cookies and Tracking

Because Namirasoft Account signs you in across Namirasoft Services, this section describes the cookies used for that purpose and on the Namirasoft websites. The Service uses cookies that are strictly necessary to sign you in and keep you signed in, including your authentication session token, without which the Service cannot work. The Namirasoft websites also use analytics cookies from Google Analytics to understand how the sites are used, advertising cookies from Google, and a third-party live-chat widget that sets its own cookies to operate the chat. Google Analytics and Google advertising are operated by Google, and the live-chat widget by its provider, each under its own privacy terms. You can manage cookies through your browser settings and any cookie controls we make available; blocking strictly necessary cookies will prevent you from signing in.

18. Accountability and Privacy Contact

Namirasoft is accountable for the Personal Information under its control and has designated a contact responsible for privacy matters. You can reach this contact for questions, requests, or complaints about your Personal Information, and we will address them in accordance with applicable law.

19. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy at any time to reflect changes in the Service, legal requirements, or security practices. When material changes occur, Namirasoft may notify users through email and/or announcements through the Service or its website, where appropriate or as required by applicable law. Your continued use of Namirasoft Account after updates are posted constitutes acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Service and may request deletion of your Account.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft Account, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.