Terms of Service

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Log.
• Namirasoft Services (the ecosystem): the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you across Namirasoft Services.
• Log Entry: a single record you or a product send, consisting of a level, a message, and details such as the host, the product, and the time.
• Log Group: a container you create for Log Entries, with a retention period you choose.
• Content: the Log Groups and Log Entries you send and store through the Service.

2. Account Registration

To use Namirasoft Log you must have an active Namirasoft Account. Your Namirasoft Account authenticates you and associates your Log Groups and Log Entries with your account. Registration and identity are governed by the Namirasoft Account Terms of Service and the Namirasoft Account Privacy Policy.

3. Age Requirement

The Service is not intended for individuals under 18 years of age. By using the Service, you represent that you are at least 18 years old. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Terms of Service.

4. Account Security

You are responsible for keeping your Namirasoft Account credentials and tokens confidential and for all activity that occurs under your account, including the Log Entries sent through it. Any use of the Service through your account is considered authorized by you. Report any unauthorized access or suspected misuse promptly through support.namirasoft.com.

5. Description of the Service

• Store logs: Namirasoft Log lets you create Log Groups, send Log Entries to them from your applications and Namirasoft products, and search and review them.
• Retention you choose: You set a retention period for each Log Group, and the Service keeps each entry for that period and then removes it.
• You control your logs: You can change a retention period, and delete a Log Group and its entries, at any time.

Namirasoft may provide the Service as a paid subscription or as part of your Namirasoft Services, and it may include a free allowance with usage beyond it charged as described where you sign up. Any fees, subscriptions, renewals, and billing are handled by Namirasoft Payment under its own terms.

6. Your Content

You are responsible for the Content you send and store, including what your applications log and what each message contains, and for having the right to send it. You retain your rights in your Content, and you grant Namirasoft the right to store it, keep it for the retention period you set, and make it available to you as needed to provide the Service. You should log only what you need, and you should not send passwords, keys, tokens, or other secrets to the Service. Where your Content contains personal information about another person, you are responsible for having a lawful basis to send and store it for that purpose.

Data and Privacy. The collection, use, storage, retention, and protection of the information handled by this Service are governed by the Namirasoft Log Privacy Policy and, for identity and authentication, the Namirasoft Account Privacy Policy.

7. Acceptable Use

When using the Service, you agree to: use it only for its intended purpose and in compliance with applicable laws; not send unlawful or infringing content, or content you do not have the right to send; not attempt to access Log Groups or accounts that are not yours; not use the Service to store data it is not intended for in a way designed to disrupt or overload it; not interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure; not reverse engineer, decompile, scrape, or use automated means to extract data from the Service, or attempt to discover its source code or underlying structure, except to the extent this restriction is prohibited by law; not conduct security testing without our prior written permission; and report unauthorized access or suspicious activity promptly.

8. Intellectual Property

The Service, including its software, design, text, and trademarks, is owned by Namirasoft and protected by applicable laws. You retain any rights you may have in the Content you send, and Namirasoft does not claim ownership of your underlying business records or data. You may not copy, modify, distribute, or create derivative works from the Service except as expressly permitted. If you send us feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual license to use them to improve our products, without obligation to you.

9. Third-Party Services

Namirasoft Log operates within the Namirasoft ecosystem and interoperates with other Namirasoft products, each governed by its own terms. Your applications that send logs to the Service, whether Namirasoft products or your own, remain your responsibility. If you separately access a service outside the Namirasoft ecosystem, that service is governed by its own terms, and Namirasoft is not responsible for its practices.

10. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. Namirasoft works to keep the Service reliable and available, and to the extent permitted by law it is provided without a warranty that it will be uninterrupted or error free, that every Log Entry you send will be stored or retained without loss, or that logs will be available at all times. You should not rely on Namirasoft Log as your only record where a missing log could cause harm. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

11. Limitation of Liability

To the maximum extent permitted by law, Namirasoft and its personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, or goodwill, arising from or related to your use of or inability to use the Service, including any log that was lost, not stored, or removed at the end of its retention period, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability for any claim relating to the Service will not exceed the total amount you paid us for the Service in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of these limitations may not apply to you, and in those cases our liability is limited to the smallest amount permitted by law.

12. Consumer Rights

Nothing in these Terms limits, excludes, or modifies any right or remedy you may have under applicable consumer protection law that cannot legally be limited, excluded, or modified. Where such law applies, the disclaimers and limitations above apply only to the extent permitted by that law.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Namirasoft and its personnel from any claims, damages, liabilities, and reasonable expenses arising out of your use of the Service, the Content you send and store, your violation of these Terms, or your violation of applicable law or the rights of a third party. This section does not apply to the extent a claim results from Namirasoft’s own conduct.

14. Suspension and Termination

We may suspend or terminate your access to the Service if you violate these Terms or use the Service in a way that risks harm to others or to the ecosystem. We may also suspend access temporarily, with or without notice, to protect the security and integrity of the Service, its users, or the ecosystem, including where your account appears compromised or shows suspicious activity. Where reasonable and lawful, we will provide notice. You may stop using the Service at any time. Provisions that by their nature should survive termination will continue to apply.

15. Modifications to the Service

We may change, improve, or discontinue features of the Service over time. Where a change materially reduces core functionality, we will make reasonable efforts to provide notice through Namirasoft Services.

16. Export and Sanctions Compliance

You represent that you are not located in, and will not use the Service from, a country or region subject to comprehensive sanctions, and that you are not a person with whom dealings are prohibited under applicable Canadian or United States trade and sanctions laws. You agree to comply with all applicable export control and sanctions laws in your use of the Service.

17. Dispute Resolution and Governing Law

Before starting any formal proceeding, you agree to first contact us at accounts@namirasoft.com and attempt in good faith to resolve the dispute informally for at least thirty days. These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict of laws principles. You and Namirasoft agree to the exclusive jurisdiction of the courts located in British Columbia, Canada, for any dispute not resolved informally. Nothing in this section prevents you from bringing a claim in a small claims court or a consumer tribunal where applicable law gives you that right.

18. Force Majeure

Namirasoft is not liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, outages, network or infrastructure failures, acts of government, or labor disruptions.

19. Assignment

You may not assign or transfer these Terms without our prior written consent. Namirasoft may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors.

20. Entire Agreement

These Terms, together with the Namirasoft Account Terms of Service and any documents they reference, form the entire agreement between you and Namirasoft regarding the Service, and supersede any prior agreements on that subject.

21. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.

22. Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

23. Notices

We may provide notices to you through the Service, through Namirasoft Account, or by email to the address associated with your account. You may send notices to us at accounts@namirasoft.com.

24. Survival

Sections relating to your Content, intellectual property, disclaimers, limitation of liability, consumer rights, indemnification, dispute resolution, and any other provisions that by their nature should survive, will survive termination of these Terms.

25. Changes to These Terms

Namirasoft may update these Terms at any time to reflect changes in the Service, legal requirements, or security practices. When material changes occur, Namirasoft may notify users through email and/or announcements through the Service or its website, where appropriate or as required by applicable law. Your continued use of Namirasoft Log after updates are posted constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service.

Contact Us

For questions, comments, or concerns regarding these Terms or your use of Namirasoft Log, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.