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Privacy Policy

Last updated on 24 August 2025, Version: 3

Namirasoft (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy describes the personal information we collect through the Service, how we use and protect it, and your rights under applicable laws.

 

This Privacy Policy complements (and does not replace) the Namirasoft Payment Terms of Service and also the Namirasoft Account Terms of Service and Privacy Policy; please refer to those documents for related information.

 

By using Namirasoft Payment, you consent to the practices described herein. We process personal data only to the extent necessary to provide our service and comply with law, and we apply consistent privacy protections globally.

1. Information We Collect

  • Account and Contact Data: When you create or use a Namirasoft Account for payments, we collect your name, email address, and workspace details that are linked to billing and subscription records.

 

  • Payment Data: We do not collect or store your credit or debit card details. All sensitive payment information, including card numbers and security codes, is processed directly by our trusted third-party payment provider (currently Stripe).

 

  • Transactional Data: We receive limited details about your payment transactions. This includes the date and time of the payment, the amount, the currency, the associated invoice, and the identifier of the payment gateway used.

2. How We Use Information

We use personal data only for purposes directly related to operating Namirasoft Payment and to meet our legal obligations:

 

  • Provide and Operate the Service: We process your information to complete subscription and payment transactions. This includes charging your selected payment method, issuing invoices, recording payment history, and maintaining subscription records so that you can access Namirasoft’s paid products.

 

  • Customer Support and Communication: We use your contact details to answer billing-related inquiries, send payment confirmations and important account notices, and provide assistance when you request support.

 

  • Fraud Prevention and Security: We process personal and transactional data to detect and prevent fraudulent activity or misuse of the Payment service. This may involve monitoring payment activity and verifying identity when necessary.

 

  • Legal and Regulatory Compliance: We retain billing and payment records for the period required by law, including tax, accounting, and audit obligations. Where applicable, we may verify customer identity to comply with regulatory requirements.

 

  • Service Maintenance and Improvement: We may use aggregated and non-identifying payment and usage data to improve the reliability of the Payment service, ensure accuracy in billing, and enhance overall user experience. Namirasoft Payment does not sell personal data or use it for advertising purposes.

3. Payment Processing

Payments on Namirasoft are (currently) handled exclusively by Stripe, a trusted global payment processor. When you provide your card or bank details, this information is transmitted directly and securely to Stripe. Namirasoft Payment does not have access to your full card number, CVV, or other sensitive details.

 

By using Stripe, Namirasoft reduces its scope of PCI-DSS compliance obligations. Stripe is a certified PCI Level 1 Service Provider and employs advanced security measures, including tokenization and end-to-end encryption.

 

Key Points:

 

  • No Direct Card Access: Namirasoft Payment does not store or process your raw card information. Stripe securely manages all sensitive payment data.

 

  • Secure Transmission: All payment data is encrypted in transit using SSL/TLS and sent to Stripe. Namirasoft Payment only receives confirmation of successful payment and limited non-sensitive information.

 

  • PCI Compliance: Stripe’s infrastructure complies with international security standards (PCI DSS).

 

  • Global Compliance: Stripe’s systems support worldwide requirements, including 3D Secure authentication and country-specific fraud prevention measures.

4. Sharing and Disclosure of Information

Namirasoft Payment does not sell or trade personal data. Data may be shared only under the following circumstances:

 

  • Service Providers: Trusted third-party providers may process data on our behalf, such as Stripe for payments, cloud providers for secure storage, and email providers for receipts.

 

  • Legal Obligations: We may disclose information to comply with applicable laws, court orders, or governmental requests, including fraud prevention and enforcement of legal rights.

 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred to a successor entity under contractual obligations to maintain privacy protections.

5. Data Security

Namirasoft Payment employs industry-standard technical, physical, and organizational measures to safeguard personal and transactional data. These measures are designed to protect against unauthorized access, alteration, disclosure, or destruction.

 

  • Encryption: All sensitive data is encrypted during transmission using secure protocols (SSL/TLS). Where applicable, stored data is encrypted at rest to prevent unauthorized access.

 

  • Access Controls: Access to personal and payment information is strictly limited to authorized personnel and third-party service providers who require it to perform their duties. Access is monitored, logged, and subject to strict security policies. Users are solely responsible for maintaining the confidentiality of their account credentials and must not share login details with others. Any unauthorized access resulting from shared credentials or misuse of Namirasoft Access is the responsibility of the user and falls outside Namirasoft’s liability.

 

  • Data Resilience: Payment and transaction records are maintained in immutable formats to preserve their integrity and ensure auditability. This protects records from tampering or accidental deletion.

 

  • Incident Response: In the event of a data breach or security incident, Namirasoft follows a structured response plan. Affected users and relevant authorities will be notified in accordance with legal requirements, and steps will be taken to contain, investigate, and remediate the issue.

6. Children’s Privacy and Age Restriction

Namirasoft Payment is designed for adults and is not directed to individuals under 18. You must be at least 18 years old to use the Service.

 

We do not knowingly collect personal data from anyone under 18. If you are under 18, you may only use Namirasoft Payment with the consent and supervision of a parent or legal guardian. If we become aware that data has been collected from a child under 18 without parental authorization, we will delete it promptly.

7. Data Retention

We retain personal data only for as long as necessary to deliver our Service and meet legal or regulatory requirements. Specifically:

 

  • Billing and Transaction Records: Retained for the period required by applicable tax, accounting, and financial laws. These records are stored securely in immutable formats for audit and compliance purposes.

 

  • Account Information: Retained for the life of your account. If you close your account, your data will be deleted or anonymized unless retention is required to resolve disputes, prevent fraud, or comply with legal obligations.

 

8. Your Rights and Choices

You may request access to the personal information we hold about you and ask for corrections where it is inaccurate or incomplete. You may also withdraw your consent to our use of your data where consent is the legal basis, subject to contractual or legal restrictions.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When updates are made, we will notify you by posting an announcement on our website and/ or  by sending an email to the address associated with your Namirasoft Account.

If you do not agree with the updated Privacy Policy, you must stop using the Service. Your continued use of the Service after any changes to this Privacy Policy are posted will signify your acceptance of the updated terms.

10. Governing Law and Jurisdiction

Namirasoft is based in British Columbia, Canada. By using our services, you agree that this Privacy Policy and any dispute relating to it will be governed by the laws of British Columbia and Canada, unless applicable law requires otherwise. Any disputes must be resolved exclusively in the courts located in British Columbia, Canada.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact Support.