Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Payment.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you and governs identity across Namirasoft Services.
• Invoice: a record of amounts owed or paid for a Namirasoft product, including its line items, taxes, discounts, fees, and totals.
• Payment: a record of a charge or refund processed through the payment provider, including its amount, currency, status, and a reference to the transaction.
• Subscription: a record of a recurring plan for a Namirasoft product, including its status and periods.
• Stripe: Stripe, Inc. and its affiliates, the independent payment provider that hosts the checkout and processes payments.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as storing, calculating, displaying, or organizing it.

2. Namirasoft Account

Access to Namirasoft Payment requires a Namirasoft Account. You register and sign in through Namirasoft Account, which authenticates your identity. Your identity, login, device and network details, and any other personal information associated with your Namirasoft Account are collected and handled by Namirasoft Account under the Namirasoft Account Privacy Policy, not by this Service. For this Service, this Privacy Policy controls; for identity and authentication, the Namirasoft Account Privacy Policy controls.

3. Information We Collect

To provide the Service, Namirasoft Payment processes:

• Account identifiers received from Namirasoft Account, used to associate billing with your account and to show you your own invoices, payments, and subscriptions.
• Invoices for the Namirasoft products you buy, including the line items, quantities, the amounts and any taxes, discounts, and fees, the totals, the currency, and the date.
• Payment records for each charge or refund, including the amount, the currency, the status, whether it was a refund, the date, and a reference to the transaction at the payment provider that lets the payment be identified if a question arises about it.
• Subscription and plan records, including the product, the plan you chose, the subscription status, the paid periods, and any free grant or trial that applies to you.
• Usage records for plans that are billed by usage, recorded as counts of the metered events, so the correct amount can be calculated. These describe the volume of usage, not its content.

When you choose to pay, the payment takes place on Stripe’s checkout. The card, bank, or other payment details you enter there, and any billing details Stripe collects to complete the payment, are collected by Stripe under its own privacy policy and are not entered into or collected by Namirasoft Payment. You can read Stripe’s policy at stripe.com/privacy.

4. Information We Do Not Collect

Because of how the Service is built, Namirasoft Payment does not:

• collect your Namirasoft Account password or sign-in credentials, which are handled by Namirasoft Account;
• collect, see, or store your card number, expiry date, security code, cardholder name, or billing address, all of which are entered on Stripe’s checkout and handled by Stripe;
• hold or move funds itself, which Stripe does as the payment provider;
• store the content of the Namirasoft products you pay for, which each product holds under its own policy;
• use your billing information to build an advertising profile, or sell it.

5. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing Personal Information, we rely on: performance of our agreement to provide the Service and to bill you for the Namirasoft products you buy; our legitimate interests in operating and securing the Service and keeping accurate billing records; compliance with legal obligations, including the accounting, tax, and financial record-keeping obligations that apply to us; and your consent where it is required.

6. Consent and Withdrawal

Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, it does not by itself reverse a payment that Stripe has already completed, and it does not remove billing records we are required to keep. You can manage your identity and related consents through Namirasoft Account.

7. How We Use Information

We use the information above solely to: present the plans and prices offered by Namirasoft products; create and show your invoices; record your payments, refunds, subscriptions, trials, and free grants; calculate amounts for plans billed by usage; keep accurate billing records for accounting, tax, and audit purposes; answer questions and resolve problems about a charge; maintain the security and integrity of the Service and prevent fraud; and diagnose problems and improve the reliability of Namirasoft Payment. We do not use your billing information for advertising.

8. Automated Decision-Making

Namirasoft Payment calculates invoice totals, taxes, discounts, and usage charges from the plans you choose and the records that already exist, and it records the outcome of each payment. Stripe carries out its own automated authorization, fraud, and risk checks on a payment as part of processing it, under its own terms and privacy policy. The Service does not use automated processing to evaluate your personal characteristics for advertising or for profiling unrelated to billing and the prevention of fraud, and where a decision about a payment produces a significant effect on you, you can contact us to review it.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• With Stripe to the extent needed for it to process your payments and refunds as our payment provider, under its own terms and privacy policy;
• Within Namirasoft Services so that the product you are paying for can reflect your purchase, subscription, or entitlement;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal, tax, and regulatory where required by law, including to meet our accounting and tax obligations;
• Security and fraud prevention to protect the rights, safety, and integrity of the Service and its users;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

A current list of the material service providers we use may be made available on request.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. Stripe operates internationally and processes payment information in its own locations under its own policy. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, we cannot guarantee that any particular foreign legal standard will apply, and information processed in another country may be subject to that country’s laws.

11. Data Security

We use security practices aligned with recognized industry standards to protect information within the Service. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. Because your card and payment details are entered on Stripe’s checkout rather than ours, they are protected by Stripe’s own security measures. You also help keep your information safe by keeping your Namirasoft Account credentials and tokens confidential and protecting activity performed under your account.

12. Data Retention

Namirasoft Payment keeps your invoices, payment records, and subscription records for as long as necessary to provide the Service and to meet the accounting, tax, and audit obligations that apply to us, which generally require such records to be kept for a period set by law. Because these are financial records, we keep them for that period even after your Namirasoft Account is closed. Records held by Stripe are retained by Stripe under its own policy. When information is deleted, it is removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course.

13. Data Integrity and Responsibility

Namirasoft Payment records billing on the basis of the plans you choose and the confirmations Stripe returns to us. Namirasoft is not responsible for the independent practices of Stripe, and questions about how a card was charged, how a payment was authorized, or how Stripe handles the details you entered are matters for Stripe under its own terms. You are responsible for the accuracy of the information you enter on the checkout page and for ensuring you are entitled to use the payment method you choose.

14. Your Privacy Rights

Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. You can view your invoices, payments, and subscriptions in the Service at any time. For other requests, contact us and we will handle them in accordance with applicable law, which includes our obligation to retain billing records for the period required by tax and accounting law even where you request deletion. Because the payment details themselves are held by Stripe rather than by us, a request concerning that information is carried out by Stripe under its own policy, and where appropriate we will coordinate with Stripe or with Namirasoft Account. For identity and account rights, use Namirasoft Account.

15. Children’s Privacy

The Service is not directed to individuals under 18. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Privacy Policy.

16. Communications

We send you messages that relate to your billing, such as invoices, receipts, confirmations, and notices about a subscription, a renewal, a failed payment, or a change to a plan. Stripe may also send a payment confirmation to the email address you give it at checkout. These billing messages are necessary to provide the Service. Where the law requires your consent to send other commercial messages, we rely on it and you can withdraw it, and messages may be delivered through applicable Namirasoft Services, such as Namirasoft Account or Namirasoft Notification Sender, under their own terms and your Namirasoft Account notification settings.

17. Cookies and Tracking

The Service uses cookies that are strictly necessary to sign you in and operate it, such as your authentication session managed through Namirasoft Account, together with analytics cookies from Google Analytics that help us understand how it is used. The Namirasoft public websites may additionally use advertising cookies from Google and a third-party live-chat widget that set their own cookies. Google Analytics and Google advertising are operated by Google under its own privacy terms. Stripe sets its own cookies on its checkout under its own policy. You can manage cookies through your browser settings and any cookie controls we make available.

18. Accountability and Privacy Contact

Namirasoft is accountable for the Personal Information under its control and has designated a contact responsible for privacy matters. You can reach this contact for questions, requests, or complaints about your Personal Information.

19. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy at any time to reflect changes in the Service, legal requirements, or security practices. When material changes occur, Namirasoft may notify users through email and/or announcements through the Service or its website, where appropriate or as required by applicable law. Your continued use of Namirasoft Payment after updates are posted constitutes acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Service.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft Payment, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.