Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft History.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you and governs identity across Namirasoft Services.
• History Record: a single entry describing an action, including the product, the entity affected, the action taken, the values before and after the change, who performed it, and when.
• Source Product: the Namirasoft product where an action took place.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as storing, displaying, or organizing it.

2. Namirasoft Account

Access to Namirasoft History requires a Namirasoft Account. You register and sign in through Namirasoft Account, which authenticates your identity. Your identity, login, device and network details, and any other personal information associated with your Namirasoft Account are collected and handled by Namirasoft Account under the Namirasoft Account Privacy Policy, not by this Service. Namirasoft Account also issues any Service User you use, a non-human identity such as an application or AI agent for automated access, which is created and handled under that same policy. Namirasoft Account establishes these identities, while the access that lets another user or a Service User act in Namirasoft History is granted and managed through Namirasoft Access and handled under the Namirasoft Access Privacy Policy.

3. Information We Collect

To provide the Service, Namirasoft History processes:

• Account identifiers received from Namirasoft Account, used to show you the activity within your account.
• History records generated by Source Products, including the record identifier, the product, the entity affected, the action taken, the values before and after the change, and the time it occurred.
• User and session details for each record, including the account the activity belongs to, the user who performed the action, and the session it was performed in, so you can see who performed it.

Because a history record captures the values before and after a change, it may include information contained in the affected record, such as personal, configuration, or business data entered in the Source Product, recorded as provided by that product. Detailed application logs are handled separately by Namirasoft Log.

Information about others in records. Because a history record preserves the values that changed, it can contain personal information about people other than you where that information was held in the Source Product, such as the parties, recipients, or contacts recorded there. Namirasoft History does not collect this information directly and provides no way to enter it; it appears only as part of the record of a change made in the Source Product. A request from an individual concerning information of this kind is carried out by the Source Product or Namirasoft Account that owns it, and we will coordinate the request as described in section 14.

4. Information We Do Not Collect

Namirasoft History does not:

• collect your Namirasoft Account password or sign-in credentials, which are handled by Namirasoft Account;
• generate the activity it records, which is produced by the Source Products where the actions occur;
• accept information entered directly by you, because the Service has no data entry of its own;
• capture detailed application logs, traces, or telemetry, which are handled separately by Namirasoft Log;
• send or deliver records to any external channel;
• use your history for advertising, sell it, or otherwise share it except as described in section 9.

5. Consent and Legal Grounds

Namirasoft History keeps a record of the activity that takes place across your Namirasoft products because you use those products through your Namirasoft Account, so that you can review what happened. When you first use Namirasoft History, you agree to this Privacy Policy and the Terms of Service, which is how you give your consent to the handling of your Personal Information described here; depending on the information and the circumstances, consent may be express or implied, and you can withdraw it as described in section 6. In some cases, applicable law allows or requires us to handle Personal Information without consent, for example to maintain the activity record you have asked us to keep, to protect the security and integrity of the Service, or to comply with a legal obligation. Where our activities are also subject to laws that use a legal basis framework, such as for users outside Canada, we rely on the appropriate basis for the activity, including performance of a contract, our legitimate interests, consent, and compliance with legal obligations.

6. Consent and Withdrawal

Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, and it may limit your ability to use parts of the Service that depend on that information. Because Namirasoft History displays activity drawn from your other Namirasoft products, you manage your identity, your consents, and the information within each record through Namirasoft Account and the products where the activity took place.

7. How We Use Information

We use the information above to: show you an accurate record of activity across your Namirasoft products; help you review what changed, who changed it, and when; maintain the security, integrity, and accountability of your account and the Service; and diagnose and fix problems so the Service runs reliably. We use your history only to provide these functions to you; we do not use it for advertising or sell it.

8. Automated Decision-Making

Namirasoft History does not make decisions that produce legal or similarly significant effects about you through automated processing. It records and displays activity; it does not profile you or take automated actions on your behalf.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• Within Namirasoft Services to show you the activity recorded for your account;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal and safety where required by law or to protect rights, safety, and the integrity of the Service;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, information processed in another country may be subject to that country’s laws.

11. Security Commitment

Namirasoft maintains administrative, technical, and organizational measures to protect Personal Information within the Service against unauthorized access, disclosure, alteration, misuse, loss, or destruction. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. You also help keep your information safe by keeping your Namirasoft Account credentials and tokens confidential and protecting activity performed under your account.

We maintain procedures to identify, assess, and respond to security incidents involving Personal Information. Where a security incident affecting Personal Information creates a real risk of significant harm, or where notification is otherwise required by applicable law, we will notify affected individuals and the relevant regulators, and keep records of the incident, in accordance with applicable law.

12. Data Retention

We retain your information only for as long as it is necessary for the purposes described in this Policy, including to provide and support the Service and to meet our legal, security, and operational requirements. Namirasoft History stores the history records generated by Source Products and keeps them for as long as your Namirasoft Account exists. To keep the record accurate, individual entries cannot be edited, revised, or deleted one at a time. Instead, your history is deleted in full when you delete your Namirasoft Account. Their retention and deletion are governed by Namirasoft Account under the Namirasoft Account Privacy Policy. Account data is retained for as long as necessary to comply with applicable law and for legitimate business, security, and record-keeping purposes. When your Namirasoft Account is deleted, your history records are removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course.

13. Data Integrity and Responsibility

Namirasoft History records activity exactly as reported by the Source Products and does not alter it. The accuracy, completeness, and content of each underlying action are determined by the product where it took place, which is where that information is created and, where needed, corrected. Namirasoft History preserves those records as received, so that they remain a reliable account of what happened.

14. Your Privacy Rights

Your history records describe actions taken across your Namirasoft products and are displayed to you. You can view your history at any time. Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. Because Namirasoft History only records and displays actions performed in the Source Products, a request to correct or delete the information contained in a record is carried out by the Source Product or Namirasoft Account that owns that information; contact us and we will coordinate the request in accordance with applicable law, which may include retaining a record where we have a legitimate or legal basis to do so. For identity and account rights, use Namirasoft Account.

To make a request, contact us using the options in the Contact Us section at the bottom of this page. To protect your information, we may need to verify your identity before we respond, within the timeframes and subject to the exceptions set out in applicable law.

15. Children’s Privacy

The Service is not directed to individuals under 18. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Privacy Policy.

16. Communications

Namirasoft History does not send communications; it only records and displays activity. When we need to contact you about your account or the services you use, for example a security, technical, or account-related notice, we send the message to the verified email address on your Namirasoft Account, the address you signed up with and verified there.

17. Cookies and Tracking

The Service uses cookies that are strictly necessary to sign you in and operate it, together with Google Analytics cookies that help us understand how it is used. Google Analytics is operated by Google under its own privacy terms. You can manage cookies through your browser settings.

18. Accountability and Privacy Contact

Namirasoft is responsible for the Personal Information under its control and takes steps to ensure that such information is handled in accordance with this Privacy Policy and applicable privacy laws. Namirasoft has designated a person accountable for its compliance with this Privacy Policy, and their identity is available on request.

Questions, requests, or concerns regarding Namirasoft’s privacy practices or the handling of Personal Information may be submitted using the contact options in the Contact Us section at the bottom of this page.

19. How to Make a Complaint

If you have a concern about how we handle your Personal Information, you may submit a complaint using the contact options in the Contact Us section at the bottom of this page. We will review and respond to your complaint in accordance with our privacy procedures and applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province, as applicable.

20. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy from time to time to reflect changes in the Service, our practices, or legal requirements. When we make changes, we revise the effective date and post the updated Policy here. For minor or clarifying updates, your continued use of the Service after the updated Policy is posted indicates your acceptance of it. Where a change materially affects how we collect, use, or disclose your Personal Information, we will show you what has changed and ask you to review and agree to the updated Privacy Policy and Terms of Service before you continue using the Service. If you do not agree with an updated Policy, you may stop using the Service and request deletion of your Account.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft History, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.