Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft History.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you and governs identity across Namirasoft Services.
• History Record: a single entry describing an action, including the product, the entity affected, the action taken, the values before and after the change, who performed it, and when.
• Source Product: the Namirasoft product where an action took place.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as storing, displaying, or organizing it.

2. Namirasoft Account

Access to Namirasoft History requires a Namirasoft Account. You register and sign in through Namirasoft Account, which authenticates your identity. Your identity, login, device and network details, and any other personal information associated with your Namirasoft Account are collected and handled by Namirasoft Account under the Namirasoft Account Privacy Policy, not by this Service. For this Service, this Privacy Policy controls; for identity and authentication, the Namirasoft Account Privacy Policy controls.

3. Information We Collect

To provide the Service, Namirasoft History processes:

• Account identifiers received from Namirasoft Account, used to show you the activity within your account.
• History records generated by Source Products, including the record identifier, the product, the entity affected, the action taken, the values before and after the change, and the time it occurred.
• Actor details for each record, including the account the activity belongs to, the user who performed the action, and the session it was performed in, so you can see who performed it.

Because a history record captures the values before and after a change, it may include information contained in the affected record, such as personal, configuration, or business data entered in the Source Product, recorded as provided by that product. Detailed application logs are handled separately by Namirasoft Log.

Information about others in records. Because a history record preserves the values that changed, it can contain personal information about people other than you where that information was held in the Source Product, such as the parties, recipients, or contacts recorded there. Namirasoft History does not collect this information directly and provides no way to enter it; it appears only as part of the record of a change made in the Source Product. A request from an individual concerning information of this kind is carried out by the Source Product or Namirasoft Account that owns it, and we will coordinate the request as described in section 14.

4. Information We Do Not Collect

Because of how the Service is built, Namirasoft History does not:

• collect your Namirasoft Account password or sign-in credentials, which are handled by Namirasoft Account;
• generate the activity it records, which is produced by the Source Products where the actions occur;
• accept information entered directly by you, because the Service has no data entry of its own;
• capture detailed application logs, traces, or telemetry, which are handled separately by Namirasoft Log;
• send or deliver records to any external channel;
• use your history for advertising, or sell it.

5. Consent and Legal Grounds

Namirasoft generally collects, uses, and discloses your Personal Information with your knowledge and consent, which may be express or implied depending on the sensitivity of the information and the circumstances. In some cases, applicable law allows or requires us to handle Personal Information without consent, for example to provide a service you have requested, for certain security, fraud-prevention, legal, or business purposes, or where otherwise permitted or required by law. Where our activities are also subject to laws that use a legal-basis framework, such as for users outside Canada, we rely on the appropriate basis for the activity, including performance of a contract, our legitimate interests, consent, and compliance with legal obligations.

6. Consent and Withdrawal

Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, and it may limit your ability to use parts of the Service that depend on that information. You can manage your identity and related consents through Namirasoft Account.

7. How We Use Information

We use the information above solely to: show you an accurate record of activity across your Namirasoft products; help you review what changed, who changed it, and when; maintain the security, integrity, and accountability of your account and the Service; and diagnose problems and improve the reliability of Namirasoft History. We do not use your history for advertising.

8. Automated Decision-Making

Namirasoft History does not make decisions that produce legal or similarly significant effects about you through automated processing. It records and displays activity; it does not profile you or take automated actions on your behalf.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• Within Namirasoft Services to show you the activity recorded for your account;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal and safety where required by law or to protect rights, safety, and the integrity of the Service;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

A current list of the material service providers we use may be made available on request.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, information processed in another country may be subject to that country’s laws.

11. Data Security

We use security practices aligned with recognized industry standards to protect information within the Service. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. You also help keep your information safe by keeping your Namirasoft Account credentials and tokens confidential and protecting activity performed under your account.

12. Data Security Incidents and Breach Notification

We maintain procedures to identify, assess, and respond to security incidents involving Personal Information. Where a security incident affecting Personal Information creates a real risk of significant harm, or where notification is otherwise required by applicable law, we will notify affected individuals and the relevant regulators, and keep records of the incident, in accordance with applicable law.

13. Data Retention

We retain your information only for as long as it is necessary for the purposes described in this Policy, including to provide and support the Service and to meet our legal, security, and operational requirements. Namirasoft History stores the history records generated by Source Products and keeps them for as long as your Namirasoft Account exists. To keep the record accurate, entries are not edited, revised, or deleted through the Service, and the Service does not offer record-by-record deletion. Their retention and deletion are governed by Namirasoft Account under the Namirasoft Account Privacy Policy. Account data is retained for as long as necessary to comply with applicable law and for legitimate business, security, and record-keeping purposes. When your Namirasoft Account is deleted, your history records are removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course.

14. Data Integrity and Responsibility

Namirasoft History records activity as reported by the Source Products. Namirasoft is not responsible for the accuracy, completeness, or timeliness of the underlying actions or the recorded values, which originate from other products. The product where an action took place is responsible for the content of that action.

15. Your Privacy Rights

Your history records describe actions taken across your Namirasoft products and are displayed to you. You can view your history at any time. Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. Because Namirasoft History only records and displays actions performed in the Source Products, a request to correct or delete the information contained in a record is carried out by the Source Product or Namirasoft Account that owns that information; contact us and we will coordinate the request in accordance with applicable law, which may include retaining a record where we have a legitimate or legal basis to do so. For identity and account rights, use Namirasoft Account.

To make a request, you can contact us through support.namirasoft.com or by email at accounts@namirasoft.com, and to protect your information we may need to verify your identity before we respond, within the timeframes and subject to the exceptions set out in applicable law.

16. Children’s Privacy

The Service is not directed to individuals under 18. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Privacy Policy.

17. Communications

Namirasoft History does not send communications; it only records and displays activity. Any account-related or commercial messages you receive outside the Service are sent by applicable Namirasoft Services, such as Namirasoft Account or Namirasoft Notification Sender, under their own terms and your Namirasoft Account notification settings.

18. Cookies and Tracking

The Service uses cookies that are strictly necessary to sign you in and operate it, such as your authentication session managed through Namirasoft Account, together with analytics cookies from Google Analytics that help us understand how it is used. The Namirasoft public websites may additionally use advertising cookies from Google. Google Analytics and Google advertising are operated by Google under its own privacy terms. You can manage cookies through your browser settings and any cookie controls we make available.

19. Accountability and Privacy Contact

Namirasoft is accountable for the Personal Information under its control, including information transferred to service providers for processing on our behalf. We have designated a Privacy Officer who is responsible for our compliance with this Policy and applicable privacy law and who oversees our handling of Personal Information.

Privacy Officer, Namira Software Corporation, British Columbia, Canada. You can reach our Privacy Officer by email at accounts@namirasoft.com or through the Contact Us section.

20. How to Make a Complaint

If you have a concern about how we handle your Personal Information, you may submit a complaint to our Privacy Officer using the contact details above. We will review and respond to your complaint in accordance with our privacy procedures and applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province, as applicable.

21. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy at any time to reflect changes in the Service, legal requirements, or security practices. When material changes occur, Namirasoft may notify users through email and/or announcements through the Service or its website, where appropriate or as required by applicable law. Your continued use of Namirasoft History after updates are posted constitutes acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Service.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft History, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.