Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Message.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you and governs identity across Namirasoft Services.
• Message: a single notification record shown in the Service, consisting of a title, body, source product, and delivery and seen times.
• Source Product: the Namirasoft product that generated a Message.
• Workspace: a grouping of products and data, created and managed in Namirasoft Workspace, used to organize your messages.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as storing, displaying, or organizing it.

2. Namirasoft Account

Access to Namirasoft Message requires a Namirasoft Account. You register and sign in through Namirasoft Account, which authenticates your identity. Your identity, login, device and network details, and any other personal information associated with your Namirasoft Account are collected and handled by Namirasoft Account under the Namirasoft Account Privacy Policy, not by this Service. For this Service, this Privacy Policy controls; for identity and authentication, the Namirasoft Account Privacy Policy controls.

3. Information We Collect

To provide the Service, Namirasoft Message processes:

• Account identifiers received from Namirasoft Account, used to show you your own messages.
• Message records generated by Source Products, including the message identifier, title, body, Source Product, the workspace the message belongs to, delivery time, and seen time.
• Read and seen status so the Service can show which messages you have opened.

4. Information We Do Not Collect

Because of how the Service is built, Namirasoft Message does not:

• store passwords, secrets, keys, or any credentials;
• create, edit, or generate message content, which is produced entirely by the Source Products;
• send or deliver messages to any external channel such as email, SMS, or chat platforms;
• use your messages for advertising, or sell them.

5. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing Personal Information, we rely on: performance of our agreement to provide the Service; our legitimate interests in operating, securing, and improving the Service; compliance with legal obligations; and your consent where it is required.

6. Consent and Withdrawal

Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, and it may limit your ability to use parts of the Service that depend on that information. You can manage your identity and related consents through Namirasoft Account.

7. How We Use Information

We use the information above solely to: display your messages from across Namirasoft Services; show accurate read and unread status; maintain the security and integrity of the Service; and diagnose problems and improve the reliability of Namirasoft Message. We do not use your messages for advertising.

8. Automated Decision-Making

Namirasoft Message does not make decisions that produce legal or similarly significant effects about you through automated processing. It displays records; it does not profile you or take automated actions on your behalf.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• Within Namirasoft Services to show you the messages generated for your account;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal and safety where required by law or to protect rights, safety, and the integrity of the Service;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

A current list of the material service providers we use may be made available on request.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, we cannot guarantee that any particular foreign legal standard will apply, and information processed in another country may be subject to that country’s laws.

11. Data Security

We use security practices aligned with recognized industry standards to protect information within the Service. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. You also help keep your information safe by keeping your Namirasoft Account credentials and tokens confidential and protecting activity performed under your account.

12. Data Retention

Namirasoft Message stores the message records generated by Source Products, together with your read and seen status, and keeps them for as long as your Namirasoft Account exists. Messages are not edited, revised, or deleted through the Service; their retention and deletion are governed by Namirasoft Account under the Namirasoft Account Privacy Policy. Account data is retained for as long as necessary to comply with applicable law and for legitimate business, security, and record-keeping purposes. When your Namirasoft Account is deleted, your messages are removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course.

13. Data Integrity and Responsibility

Namirasoft Message displays messages exactly as provided by the Source Products. Namirasoft is not responsible for the accuracy, completeness, or timeliness of content generated by other products. You are responsible for reviewing and acting on your messages as appropriate.

14. Your Privacy Rights

Your messages are records generated by other Namirasoft products and displayed to you. You can view your messages and their status in the Service at any time. Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. Because Namirasoft Message only displays records created by Source Products, a request to correct or delete the information contained in a message is carried out by the Source Product or Namirasoft Account that owns that information; contact us and we will coordinate the request in accordance with applicable law. For identity and account rights, use Namirasoft Account.

15. Children’s Privacy

The Service is not directed to individuals under 18. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Privacy Policy.

16. Communications

Namirasoft Message does not send communications; it only displays messages. Any account-related or commercial messages you receive outside the Service are sent by applicable Namirasoft Services, such as Namirasoft Account or Namirasoft Notification Sender, under their own terms and your Namirasoft Account notification settings.

17. Cookies and Tracking

The Service uses cookies that are strictly necessary to sign you in and operate it, such as your authentication session managed through Namirasoft Account, together with analytics cookies from Google Analytics that help us understand how it is used. The Namirasoft public websites may additionally use advertising cookies from Google and a third-party live-chat widget that set their own cookies. Google Analytics and Google advertising are operated by Google under its own privacy terms. You can manage cookies through your browser settings and any cookie controls we make available.

18. Accountability and Privacy Contact

Namirasoft is accountable for the Personal Information under its control and has designated a contact responsible for privacy matters. You can reach this contact for questions, requests, or complaints about your Personal Information.

19. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy at any time to reflect changes in the Service, legal requirements, or security practices. When material changes occur, Namirasoft may notify users through email and/or announcements through the Service or its website, where appropriate or as required by applicable law. Your continued use of Namirasoft Message after updates are posted constitutes acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Service.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft Message, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.