Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Message.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you and governs identity across Namirasoft Services.
• Message: a single notification record shown in the Service, consisting of a title, body, source product, and delivery and seen times.
• Source Product: the Namirasoft product that generated a Message.
• Workspace: a grouping of products and data, created and managed in Namirasoft Workspace, used to organize your messages.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as storing, displaying, or organizing it.

2. Namirasoft Account

Access to Namirasoft Message requires a Namirasoft Account. You register and sign in through Namirasoft Account, which authenticates your identity. Your identity, login, device and network details, and any other personal information associated with your Namirasoft Account are collected and handled by Namirasoft Account under the Namirasoft Account Privacy Policy, not by this Service. Namirasoft Account also issues any Service User you use, a non-human identity such as an application or AI agent for automated access, which is created and handled under that same policy. Namirasoft Account establishes these identities, while the access that lets another user or a Service User act in Namirasoft Message is granted and managed through Namirasoft Access and handled under the Namirasoft Access Privacy Policy.

3. Information We Collect

To provide the Service, Namirasoft Message processes:

• Account identifiers received from Namirasoft Account, used to show you your own messages.
• Message records generated by Source Products, including the message identifier, title, body, Source Product, the workspace the message belongs to, delivery time, and seen time.
• Read and seen status so the Service can show which messages you have opened.

4. Information We Do Not Collect

Namirasoft Message does not:

• store passwords, secrets, keys, or any credentials;
• create, edit, or generate message content, which is produced entirely by the Source Products;
• send or deliver messages to any external channel such as email, SMS, or chat platforms;
• use your messages for advertising, or sell them.

5. Consent and Legal Grounds

Namirasoft Message displays the messages that other Namirasoft products generate for you because you use the Service through your Namirasoft Account. When you first use Namirasoft Message, you agree to this Privacy Policy and the Terms of Service, which is how you give your consent to the handling of your Personal Information described here; depending on the information and the circumstances, consent may be express or implied, and you can withdraw it as described in section 6. In some cases, applicable law allows or requires us to handle Personal Information without consent, for example to display and keep the messages generated for your account, to protect the security and integrity of the Service, or to comply with a legal obligation. Where our activities are also subject to laws that use a legal basis framework, such as for users outside Canada, we rely on the appropriate basis for the activity, including performance of a contract, our legitimate interests, consent, and compliance with legal obligations.

6. Consent and Withdrawal

Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, and it may limit your ability to use parts of the Service that depend on that information. You can view your messages and their seen status in the Service, and manage your identity and related consents through Namirasoft Account.

7. How We Use Information

We use the information above to: display your messages from across Namirasoft Services; show accurate read and unread status; maintain the security and integrity of the Service; and diagnose and fix problems so the Service runs reliably. We use your messages only to provide these functions to you; we do not use their content for our own purposes, use it for advertising, or sell it.

8. Automated Decision-Making

Namirasoft Message does not make decisions that produce legal or similarly significant effects about you through automated processing. It displays records; it does not profile you or take automated actions on your behalf.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• Within Namirasoft Services to show you the messages generated for your account;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal and safety where required by law or to protect rights, safety, and the integrity of the Service;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, information processed in another country may be subject to that country’s laws.

11. Security Commitment

Namirasoft maintains administrative, technical, and organizational measures to protect Personal Information within the Service against unauthorized access, disclosure, alteration, misuse, loss, or destruction. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. You also help keep your information safe by keeping your Namirasoft Account credentials and tokens confidential and protecting activity performed under your account.

We maintain procedures to identify, assess, and respond to security incidents involving Personal Information. Where a security incident affecting Personal Information creates a real risk of significant harm, or where notification is otherwise required by applicable law, we will notify affected individuals and the relevant regulators, and keep records of the incident, in accordance with applicable law.

12. Data Retention

We retain your information only for as long as it is necessary for the purposes described in this Policy, including to provide and support the Service and to meet our legal, security, and operational requirements. Namirasoft Message stores the message records generated by Source Products, together with your read and seen status, and keeps them for as long as your Namirasoft Account exists. Messages are not edited, revised, or deleted through the Service; their retention and deletion are governed by Namirasoft Account under the Namirasoft Account Privacy Policy. Account data is retained for as long as necessary to comply with applicable law and for legitimate business, security, and record-keeping purposes. When your Namirasoft Account is deleted, your messages are removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course.

13. Data Integrity and Responsibility

Namirasoft Message displays messages exactly as provided by the Source Products, without altering their content. The accuracy, completeness, and content of each message are determined by the product that generated it, which is where that information is created and, where needed, corrected. You can review and act on your messages as appropriate.

14. Your Privacy Rights

Your messages are records generated by other Namirasoft products and displayed to you. You can view your messages and their status in the Service at any time. Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. Because Namirasoft Message only displays records created by Source Products, a request to correct or delete the information contained in a message is carried out by the Source Product or Namirasoft Account that owns that information; contact us and we will coordinate the request in accordance with applicable law. For identity and account rights, use Namirasoft Account.

To make a request, contact us using the options in the Contact Us section at the bottom of this page. To protect your information, we may need to verify your identity before we respond, within the timeframes and subject to the exceptions set out in applicable law.

15. Children’s Privacy

The Service is not directed to individuals under 18. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Privacy Policy.

16. Communications

Namirasoft Message does not send communications; it only displays the messages generated for your account. When we need to contact you about your account or the services you use, for example a security, technical, or account-related notice, we send the message to the verified email address on your Namirasoft Account, the address you signed up with and verified there. These messages are part of providing the Service.

17. Cookies and Tracking

The Service uses cookies that are strictly necessary to sign you in and operate it, such as the cookies used to maintain your authenticated session, together with Google Analytics cookies that help us understand how it is used. Google Analytics is operated by Google under its own privacy terms. You can manage cookies through your browser settings.

18. Accountability and Privacy Contact

Namirasoft is responsible for the Personal Information under its control and takes steps to ensure that such information is handled in accordance with this Privacy Policy and applicable privacy laws. Namirasoft has designated a person accountable for its compliance with this Privacy Policy, and their identity is available on request.

Questions, requests, or concerns regarding Namirasoft’s privacy practices or the handling of Personal Information may be submitted using the contact options in the Contact Us section at the bottom of this page.

19. How to Make a Complaint

If you have a concern about how we handle your Personal Information, you may submit a complaint using the contact options in the Contact Us section at the bottom of this page. We will review and respond to your complaint in accordance with our privacy procedures and applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province, as applicable.

20. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy from time to time to reflect changes in the Service, our practices, or legal requirements. When we make changes, we revise the effective date and post the updated Policy here. For minor or clarifying updates, your continued use of the Service after the updated Policy is posted indicates your acceptance of it. Where a change materially affects how we collect, use, or disclose your Personal Information, we will show you what has changed and ask you to review and agree to the updated Privacy Policy and Terms of Service before you continue using the Service. If you do not agree with an updated Policy, you may stop using the Service and request deletion of your Account.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft Message, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.