Frequently Asked Questions
Have questions about Namirasoft Log? This section provides clear and concise answers to help you better understand the service. Whether you’re just getting started or exploring advanced features, these FAQs are here to support your experience.
Frequently Asked Questions
Learn the basics of Namirasoft Log.
1. What can I do with Namirasoft Log?
Namirasoft Log lets you collect, store, and view logs from supported Namirasoft apps or external system. You can group logs by source, set custom retention policies, and explore entries.
2. What sources can send logs to Namirasoft Log?
You can collect logs from any supported Namirasoft app or from your own applications and services via our API. For full integration details, see our Integrations page.
3. How long will my logs be kept?
Retention depends on the settings you choose when creating each Log Group. You’ll find step‑by‑step guidance on configuring retention in our How It Works page.
4. What happens when I reach the free tier limit?
Logging pauses temporarily when you exceed the free quota. You’ll receive an email with upgrade options. For full details, visit the Pricing page.
5. How secure is my log data?
All logs are encrypted in transit and at rest. We store your data on secure, compliant infrastructure so you can review logs with confidence.
Frequently Asked Questions
Answers to common questions about how to get started and use Namirasoft Log.
1. How does Namirasoft Log collect my logs?
Namirasoft Log collects activity logs from supported Namirasoft apps and any external apps you connect through the API or CLI. Once connected, logs are sent to your configured Log Group, where they are stored securely and can be accessed at any time within the set retention period.
2. Can I connect my own applications or backend systems to Namirasoft Log?
Yes. Namirasoft Log offers a robust API and CLI that allow you to send logs from your own applications, backend services, or systems. By integrating with our logging API, you can centralize monitoring of both Namirasoft apps and your custom solutions within the same Log Groups. You can view the Integrations page for details.
3. How long are my logs stored in Namirasoft Log?
The storage duration of your logs depends on the retention settings you configure for each Log Group. You define both the retention unit (day, week, month, or year) and the retention value. Logs remain accessible in the Namirasoft Log Console until the retention period ends.
4. How can I view the logs stored in my Log Group?
You can view your logs at any time in the Namirasoft Log Console by selecting a Log Group and clicking Show Logs. This displays all recorded activities available within the retention window you’ve set.
5. Will I get notified when important logs are recorded?
If you’ve connected your Log Group to a supported Namirasoft app, like Namirasoft Bill Watch, that app can trigger notifications through Namirasoft Notification Sender. This allows you to receive important log alerts via SMS, Email, Telegram, or Slack, helping you stay informed without constantly checking the console.
Frequently Asked Questions
Find details about trial, billing, and how pricing works.
1. How is my log usage measured?
Your usage is based on the amount of data stored and read. Logs in storage are measured in gigabyte per hour. Log reads are calculated by the number of gigabytes transferred.
2. What happens when I exceed the free tier?
You will receive an email as you approach the free tier limit. Once the free tier is fully used, logging will pause until you upgrade. Paid usage will begin as soon as the upgrade is applied.
3. Does the free tier reset?
Yes. It resets automatically at the beginning of each month.
4. How do I upgrade to the paid version?
You can upgrade your plan through Namirasoft Payment.
5. Are logs from Namirasoft apps treated the same as logs from my own systems?
Yes. All logs are counted equally under the same pricing model, whether they come from Namirasoft apps or your own systems using the API.
6. Can I control my costs by adjusting log retention?
Yes. You can change the retention period for each Log Group at any time. Using a shorter retention period will reduce your total storage usage and cost.