Privacy Policy

1. Definitions

• Namirasoft: Namira Software Corporation.
• Service: Namirasoft Donate.
• Namirasoft Services: the broader family of Namirasoft products that operate with your Namirasoft Account.
• Account: your Namirasoft Account, which authenticates you and governs identity across Namirasoft Services.
• Contribution: a voluntary payment you choose to make in support of Namirasoft, in an amount you select, which is not a charitable donation and buys no product, feature, or service.
• Stripe: Stripe, Inc. and its affiliates, the independent payment provider that hosts the checkout page and processes Contributions.
• Personal Information: information that identifies, relates to, or can reasonably be linked to an identifiable individual, including you.
• Processing: any operation performed on information, such as storing, displaying, or organizing it.

2. Namirasoft Account

You reach the Service through the Namirasoft Donate console, which you open with your Namirasoft Account. Your identity, login, device and network details, and any other personal information associated with your Namirasoft Account are collected and handled by Namirasoft Account under the Namirasoft Account Privacy Policy, not by this Service. Namirasoft Account also issues any Service User you use, a non-human identity such as an application or AI agent for automated access, which is created and handled under that same policy. Namirasoft Account establishes these identities, while the access that lets another user or a Service User act in Namirasoft Donate is granted and managed through Namirasoft Access and handled under the Namirasoft Access Privacy Policy.

3. Information We Collect

To provide the Service, Namirasoft Donate processes:

• Account identifiers received from Namirasoft Account, used to open the console and to identify you to the Namirasoft products that record a Contribution when you choose to make one.

That is all. Namirasoft Donate does not keep a record of your Contribution. When you choose to contribute, your Contribution is handed to Namirasoft Payment, which passes you to the payment gateway; the payment is completed on the gateway’s checkout page, the financial details of the transaction are recorded by Namirasoft Payment, and the corresponding entry appears in your ledger in Namirasoft Balance, each under its own Privacy Policy.

The payment itself is done by the third-party payment gateway, currently Stripe, on its own checkout page, reached through Namirasoft Payment. Anything you type there, including your card details, your billing information, and any email address you enter, is collected by the gateway under its own privacy policy and is not entered into or collected by Namirasoft Donate. You can read Stripe’s policy at stripe.com/privacy.

4. Information We Do Not Collect

Namirasoft Donate does not:

• collect your Namirasoft Account password or sign-in credentials, which are handled by Namirasoft Account;
• collect, see, or store your card number, expiry date, security code, bank account details, or any other payment credentials, all of which are entered on Stripe’s checkout page and handled by Stripe;
• hold or move funds itself, which the payment gateway, currently Stripe, does as the payment provider;
• store any record of your Contribution, which is recorded by Namirasoft Payment and reflected in your ledger in Namirasoft Balance;
• set up recurring charges or store a payment method for future use through this Service;
• use your Contribution to build an advertising profile, or sell information about it.

5. Consent and Legal Grounds

Namirasoft generally collects, uses, and discloses your Personal Information with your knowledge and consent, which may be express or implied depending on the sensitivity of the information and the circumstances. When you first use Namirasoft Donate, you agree to this Privacy Policy and the Terms of Service, which is how you give your consent to the handling of your Personal Information described here, and you can withdraw it as described in section 6. In some cases, applicable law allows or requires us to handle Personal Information without consent, for example to provide a service you have requested, for security, fraud prevention, technical operation, or legal compliance, or where otherwise permitted or required by law. Where our activities are also subject to laws that use a legal basis framework, such as for users outside Canada, we rely on the appropriate basis for the activity, including performance of a contract, our legitimate interests, consent, and compliance with legal obligations.

6. Consent and Withdrawal

Making a Contribution is entirely voluntary and nothing in the Service requires you to make one. Where we rely on your consent to process Personal Information, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out, and it does not by itself reverse a payment that Stripe has already completed. You can manage your identity and related consents through Namirasoft Account.

7. How We Use Information

We use the information above to: open the console for you; hand you to Stripe’s checkout page so that a Contribution can be completed and recorded by the responsible Namirasoft products; maintain the security and integrity of the Service; and diagnose problems and improve its reliability. We do not use your Contribution for advertising, and making one has no effect on the features, plans, or level of service available to you.

8. Automated Decision-Making

Namirasoft Donate does not make decisions that produce legal or similarly significant effects about you through automated processing. It opens a checkout page for you; it does not profile you or take automated actions on your behalf. Stripe may carry out its own automated fraud and risk checks on a payment as part of processing it, under its own terms and privacy policy.

9. Sharing and Disclosure

Namirasoft does not sell Personal Information. We share information only as follows:

• With the payment gateway, currently Stripe, reached through Namirasoft Payment, to the extent needed for it to complete a Contribution, under its own terms and privacy policy;
• Within Namirasoft Services so that Namirasoft Payment can record your Contribution and pass you to the payment gateway, and so that it is reflected in your ledger in Namirasoft Balance;
• Service providers that host or secure our infrastructure, bound by confidentiality and permitted to use the information only to provide their services to us;
• Legal and safety where required by law or to protect rights, safety, and the integrity of the Service;
• Business transfers such as a merger, acquisition, or sale of assets, subject to this Policy;
• At your direction or with your consent when you ask us to share information or otherwise agree;
• Aggregated or de-identified information that cannot reasonably identify you.

10. International Transfers

Namirasoft is based in Canada, and your information may be processed in Canada and in other countries where we or our service providers operate. Stripe operates internationally and processes payment information in its own locations under its own policy. We handle information in accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, and we take steps intended to ensure your information remains protected when it is processed in another country. Where required by applicable law, we use appropriate safeguards for such transfers. Because privacy laws differ between countries, information processed in another country may be subject to that country’s laws.

11. Security Commitment

Namirasoft maintains administrative, technical, and organizational measures to protect Personal Information within the Service against unauthorized access, disclosure, alteration, misuse, loss, or destruction. These measures may include access controls, authentication protections, encryption in transit, monitoring, logging, and operational safeguards appropriate to the nature of the information processed, and we continually review and strengthen them. Because payment details are entered on Stripe’s checkout page rather than ours, they are protected by Stripe’s own security measures. You also help keep your information safe by keeping your Namirasoft Account credentials and tokens confidential and protecting activity performed under your account.

We maintain procedures to identify, assess, and respond to security incidents involving Personal Information. Where a security incident affecting Personal Information creates a real risk of significant harm, or where notification is otherwise required by applicable law, we will notify affected individuals and the relevant regulators, and keep records of the incident, in accordance with applicable law.

12. Data Retention

We retain your information only for as long as it is necessary for the purposes described in this Policy, including to provide and support the Service and to meet our legal, security, and operational requirements. Namirasoft Donate does not store records of Contributions, so it has nothing of its own to retain. The record of a completed Contribution is held and retained by Namirasoft Payment under its Privacy Policy, the corresponding ledger entry by Namirasoft Balance under its Privacy Policy, and the payment information you entered at checkout by Stripe under its own policy. Those products keep such records for as long as the accounting, tax, and audit obligations that apply to us require, which can mean keeping them for a period set by law even after a Namirasoft Account is closed. Where information is deleted within Namirasoft Services, it is removed from active use and then permanently erased by our automated systems; because of system dependencies and backups, complete erasure can take from moments to several months, and copies may remain in secure backups until they are replaced in the ordinary course.

13. Data Integrity and Responsibility

Namirasoft Donate hands your Contribution to Namirasoft Payment, which records it and passes you to the payment gateway, currently Stripe, to complete the payment; Namirasoft Donate does not process, verify, or record the payment itself. Namirasoft is not responsible for the independent practices of Stripe, and questions about how a card was charged, how a payment was authorized, or how Stripe handles the details you entered are matters for Stripe under its own terms. Questions about the recorded transaction are matters for Namirasoft Payment and Namirasoft Balance. You are responsible for the accuracy of the information you enter on the checkout page and for ensuring you are entitled to use the payment method you choose.

14. Your Privacy Rights

Under applicable law you may have rights over your Personal Information, such as to access it, correct it, request its deletion, object to or restrict certain processing, withdraw consent, or receive a copy in a portable form. Contact us and we will handle your request in accordance with applicable law. Because Namirasoft Donate stores no record of a Contribution, a request concerning one is carried out by the party that holds the information: Stripe for the payment details you entered at checkout, under its own policy; Namirasoft Payment for the recorded transaction; and Namirasoft Balance for the ledger entry. Those records may be retained where there is a legal obligation to keep them. Where appropriate we will coordinate the request. For identity and account rights, use Namirasoft Account.

To make a request, contact us using the options in the Contact Us section at the bottom of this page. To protect your information, we may need to verify your identity before we respond, within the timeframes and subject to the exceptions set out in applicable law.

15. Children’s Privacy

The Service is not directed to individuals under 18. Eligibility and accounts are managed by Namirasoft Account; if Namirasoft Account determines that an account belongs to a person under 18, the account and its information are handled under the Namirasoft Account Privacy Policy.

16. Communications

When a Contribution is completed, Namirasoft Payment sends you an email to let you know the payment has been completed successfully, under its own Privacy Policy. When we need to contact you about your account or the services you use, for example a security, technical, or account-related notice, we send the message to the verified email address on your Namirasoft Account, the address you signed up with and verified there. These messages are part of providing the Service.

17. Cookies and Tracking

The Service uses cookies that are strictly necessary to sign you in and operate it, such as the cookies used to maintain your authenticated session, together with Google Analytics cookies that help us understand how it is used. Google Analytics is operated by Google under its own privacy terms. You can manage cookies through your browser settings.

18. Accountability and Privacy Contact

Namirasoft is responsible for the Personal Information under its control and takes steps to ensure that such information is handled in accordance with this Privacy Policy and applicable privacy laws. Namirasoft has designated a person accountable for its compliance with this Privacy Policy, and their identity is available on request.

Questions, requests, or concerns regarding Namirasoft’s privacy practices or the handling of Personal Information may be submitted using the contact options in the Contact Us section at the bottom of this page.

19. How to Make a Complaint

If you have a concern about how we handle your Personal Information, you may submit a complaint using the contact options in the Contact Us section at the bottom of this page. We will review and respond to your complaint in accordance with our privacy procedures and applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province, as applicable.

20. Changes to This Privacy Policy

Namirasoft may update this Privacy Policy from time to time to reflect changes in the Service, our practices, or legal requirements. When we make changes, we revise the effective date and post the updated Policy here. For minor or clarifying updates, your continued use of the Service after the updated Policy is posted indicates your acceptance of it. Where a change materially affects how we collect, use, or disclose your Personal Information, we will show you what has changed and ask you to review and agree to the updated Privacy Policy and Terms of Service before you continue using the Service. If you do not agree with an updated Policy, you may stop using the Service and request deletion of your Account.

Contact Us

For questions, comments, requests, or concerns regarding this Privacy Policy or information practices relating to Namirasoft Donate, please contact Namirasoft using one of the methods below. Where possible, we recommend submitting requests through Namirasoft Support for faster processing and response tracking.

Support: support.namirasoft.com

Email: accounts@namirasoft.com

Namirasoft reviews and responds to requests in accordance with applicable laws, internal procedures, and technical, security, legal, and business requirements associated with operation of the Service.